Privacy Policy

Last Updated: 18/03/2019

Cobrainer’s privacy-related goal is to maintain your trust and confidence when we handle information through clear communication, meaningful choice, responsible information curation, and stewardship. This page informs you of our policies and practices regarding the collection, use, and disclosure of information which personally identifies you (“Personal Information”) when you use our website.

Therefore, Cobrainer always complies acts in accordance with the General Data Protection Regulation (“GDPR”).  

This privacy policy applies to all websites of our group accessible under our domain (www.cobrainer.com). It is recommended that you read this privacy policy carefully. If you have additional questions or would like further information on this topic, please feel free to contact us at info@cobrainer.com

About Cobrainer as the Data Controller: 

By using our website Cobrainer is the Controller for the purposes of the General Data Protection Regulation (GDPR):

Cobrainer GmbH
Lothstraße 5, 80335 Munich
Phone: +49 89 8563 697-0
Fax: +49 89 8563 697-1
Web: https://www.cobrainer.com

Data Protection Officer (DPO)

Martin Kierchle
Phone: +49 89 8563 697-0
Fax: +49 89 8563 697-1
Email: privacy@cobrainer.com
Cobrainer GmbH
Lothstraße 5, 80335 Munich

What Personal Information do we collect?

When you use our website, we collect Personal Information for the purpose of improving our website, identifying and communicating with you, and responding to your requests/inquiries.

Personal Information You disclose to us

We collect Personal Information that you provide to us such as name, address and contact information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services or otherwise contacting us.

Personal information that we collect depends on the context of your interactions with us and the website, the choices you make and the products and features you use.

Personal Information automatically collected

We may collect the following Personal Information when you visit our website:

Log Data 

We collect information that your browser sends whenever you visit our website (“Log Data”). This Log Data may include information such as your computer’s internet protocol (“IP”) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we use third-party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our website’s functionality. These third-party services providers have their own privacy policies addressing how they use such information.

Use of Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device.

When you access our website, we may place a number of cookies files in your web browser.

We use cookies for the following purposes:

  • To improve the performance of our website by understanding which parts work well, and which don't.
  • To measure how effective our online advertising and marketing communications are.
  • To enable us to collect information about how you and other people use our websites.
  • To improve your experience on our websites, for example, we use Cookies to personalize your experience.

We use both session and persistent cookies on our website, and we use different types of cookies to run the website:

  • First-Party Cookies: These are cookies collected by your website or app. These cookies are only used by your site or app when the user visits.
  • Third-Party Cookies: These cookies are used to share information with third parties such as advertisers or social media platforms.
  • Session Cookies: These cookies remain active on your user’s browser until closed.
  • Persistent Cookies: A user’s browser stores these cookies for a specific amount of time before the cookies expire. These are used to perform functions such as keeping a user logged in or for web analytics purposes.
  • Secure or HTTP-only Cookies: These cookies help prevent malicious cross-site attacks

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

You can learn more about cookies and the following third-party websites:

AllAboutCookies: http://www.allaboutcookies.org/

Network Advertising Initiative: http://www.networkadvertising.org 

Use of Third-party tools

Drift 

We use services from Drift.com Inc. (222 Berkeley Street, 6th Floor, Boston, MA 02116, USA) to provide customer support in real time. By using the embedded Drift service on our website Personal Information are forwarded to Drift and may be transferred to a Drift server in the USA and stored there. For this service, the Drift data protection provisions apply (https://www.drift.com/privacy-policy/).

Matomo

We use the open-source service Matomo to analyze our website visitors. Therefore all you Personal Information is stored on our own servers and will never be sent to other servers by Matomo.

How do we use your Personal Information?

We only use and process your Personal Information when we have a legal basis to do so.

We will only process your Personal Information when:

  • We need it to provide you the Services;
  • You give us consent for a specific purpose; or
  • It satisfies Cobrainer’s legitimate interests (which are not overridden by your data protection interests),     such as for improving, marketing, and promoting the Services and protecting our legal rights;
  • We need to process your data to comply with our legal obligations.

 We use the Personal Information we collect or receive:    

  • To send you marketing and promotional communications. You can opt-out of our marketing emails at any time.
  • Request Feedback. We may use your Personal Information to request feedback and to contact you about your use of our website.
  • To protect our Sites. We may use your Personal Information as part of our efforts to keep our Sites safe and secure.
  • To enforce our terms, conditions and policies.
  • To respond to legal requests and prevent harm.
  • For other Business Purposes. We may use your Personal Information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our website, products, services, marketing and your experience.  

Will your Personal Information be shared with anyone?  

We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.

We may share data based on the following legal basis:

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

We also may need to share your Personal Information in the following situations:  

Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Sites, which will enable them to collect data about how you interact with our website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Other Users. When you share personal information or otherwise interact with public areas of the Sites, such personal information may be viewed by all users and may be publicly distributed outside the Sites in perpetuity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Sites, and view your profile.

Whom will your Personal Information be shared with?  

We only share and disclose your information with the following third parties (see “Use of Third-party tools”):

Drift

Transfer of EU Users’ Personal Information Outside the EU 

We may transfer your Personal Information to third-parties as listed above in the United States or other countries that may not have equivalent privacy and data protection laws to the country in which you reside. When we transfer Personal Information of customers in the European Economic Area or Switzerland to any such country, we make use of the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, European Commission-approved standard contractual data protection clauses, binding corporate rules, or other appropriate legal mechanisms to safeguard the transfer. Please refer to the Section “EU-US and Swiss-US Privacy Shield” below.

Your right to Control Personal Information 

You have control over your Personal Information. Below are the rights you have and the steps you can take to exercise them. Please note that your rights may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we or your employer are permitted by law or have compelling legitimate interests to keep, and it may take time for us to investigate your request. If you believe that we are not respecting your rights with regard to your Personal Information, you may lodge a complaint with your local supervisory authority.

Right of access

You have a right to request a copy of the Personal Information that Cobrainer holds. To request this information, please email us at info@cobrainer.com.

Right to rectification

If you believe that any Personal Information that Cobrainer holds is incorrect, you have the right to correct that information. If you want to change your Personal Information Cobrainer that holds, please email us at info@cobrainer.com.

Right to Erasure, Restriction, or Objection to Processing 

If you believe we do not have the right to process your information or you object to our processing for a particular purpose, or if you want us to erase your Personal Information altogether, please email us at info@cobrainer.com.

Right to Withdraw Consent

If you gave us consent to process your Personal Information for a particular purpose, you have the right to withdraw that consent by emailing us at info@cobrainer.com. Your withdrawal of consent does not affect the lawfulness of our processing of your Personal Information prior to the withdrawal.

Data Portability 

You have the right to obtain the Personal Information that you have directly submitted to Cobrainer in a format you can transfer to another service provider. If you want to exercise this right, please email us at info@cobrainer.com.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

How to Contact Us 

If you have any questions or concerns about this Privacy Policy, please contact our Data Protection Officer (DPO), Martin Kierchle, per Email at privacy@cobrainer.com

Cobrainer GmbH Lothstraße 5, 80335 Munich;

Last updated: 18/03/2019